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Logistics giant says new DWC centre can manage 2,400 shipments per hour and up to 57,600 shipments a day DHL Express has officially opened its new Dubai World Central facility which will see an investment of $5.5 million over five years to support the rapid growth of e-commerce in the UAE and the region. Located at the Logistics District at Dubai World Central (DWC), the centre occupies a 4,870 sq m area and has a capacity to manage 2,400 shipments…

Dubai resolved 1,201 consumer complaints related to e-commerce transactions during the third quarter of 2019 Dubai resolved 1,201 consumer complaints related to e-commerce transactions during the third quarter of 2019, it has been announced. The Commercial Compliance and Consumer Protection sector at Dubai Economy said non-compliance with the purchase agreement was the main reason for the majority of e-commerce complaints (320) during Q3. Other common e-commerce related complaints involved issues such as commercial fraud (250 complaints), refunds (194), defective products…

Dubai-based Sprii is an online marketplace which connects mums to their favourite global brands E-commerce platform Sprii.com has raised a further $8.5 million in funding, as it accelerates its expansion across the Middle East and invests in new technology and recruitment. Dubai-based Sprii is an online marketplace which connects mums to their favourite global brands. The fundraising, which follows the company’s debut in Saudi Arabia earlier this year, will be earmarked to support further expansion into Kuwait, Oman and Bahrain….

Emirates Delivers supports Dubai’s vision to become a global hub for e-commerce, says airline Emirates SkyCargo, the freight division of Emirates, has launched Emirates Delivers, a new e-commerce delivery platform that allows customers shopping from multiple online retailers in the US to consolidate their purchases and have the goods delivered to a home or office address. Now available to individual or small business customers in the UAE, Emirates Delivers supports Dubai’s vision to become a global hub for e-commerce, the…

Ben Crawford, CEO of CentralNic, discusses the rise of e-commerce in the MENA region. It’s a pivotal moment for the retail industry in the MENA region. After some sluggish initial growth in the early 2000s, the rise of e-commerce is finally set to transform the face of business in the region. Growth opportunities today are ripe for not only the large and small retailers, but also the new generation of e-commerce players.  Some might say it’s wishful thinking to believe that…

InstaShop’s John Tsioris discusses e-commerce and entrepreneurship It’s no secret that the past few years have been difficult for SMEs across the UAE. However, we’ve also heard many success stories on the SME front – particularly for apps. For example, InstaShop’s rise, Amazon’s purchase of Souq.com, Emaar launching Noon, Namshi.com’s growth in the fashion space. After heading the global intelligence unit of Philips Consumer Lifestyle and setting up the lighting brand’s marketing intelligence division for the Middle East and Turkey, John Tsioris founded InstaShop in 2015. The…

Newly-introduced strategy to send strong signal that emirate is a global force to be reckoned with in retail The recently-launched Dubai E-commerce Strategy will send out a strong message to foreign investors that Dubai has strengthened its position as a global hub for e-commerce, while helping regional players overcome many of the challenges that they are currently facing, industry experts said. Launched by Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai and Chairman of the Dubai…

Growth in e-commerce comes as digital becomes the future in the UAE 2019 is hailed as the year for online shopping in the UAE. As the e-commerce market gains momentum regionally and globally, customers today can get their hands on a vast range of consumer goods and services, all available via a tap, click or swipe. The UAE is making rapid strides as the fastest growing e-commerce market in the Middle East and North Africa (MENA), according to a joint…

In particular, the UAE and Saudi Arabia will remain the largest and fastest-growing e-commerce markets in the region, says BMI Reseach report The Middle East e-commerce market is hotting up as competition accelerates and, driven primarily by the UAE and Saudi Arabia, the market will grow by 16.4 per cent over the next three and a half years, according to a report by BMI Research. “We forecast the e-commerce market in the region … to be worth $48.6 billion in…

The MENA region is going to be the next big growth market for e-commerce. The Gulf region especially is being touted as the market that’s set to grow exponentially within the next couple of years. In fact, according to PayFort, the Middle East e-commerce market would grow to US$69 billion by 2020, almost doubling in size in just a few years. According to Statista, overall growth across the Middle East and Africa would be at a CAGR of 11% in…

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